Terms of Use

Effective date: 9/3/2022

Platform: TransaCash
Company:  Amah ai Srl, DO
Contact: amah ai srl

Plain‑English Summary (not a substitute for the full terms): You must be 18+ and create an account to use the Platform. Merchants can create payment links to sell goods/services. Payments are processed by Stripe or PayPal; funds first land in our payment processor accounts and your in‑app Wallet shows your available balance (subject to verification, reserves, and chargebacks). We charge a 1.5% platform fee in addition to processor fees. You’re responsible for your customers, refunds, taxes, and legal compliance. We can hold or delay payouts if we detect risk or if law requires. If there’s a dispute or chargeback, you bear the loss and related fees. Don’t sell prohibited/illegal items. These terms limit our liability and include dispute‑resolution provisions.


1. Acceptance of Terms

By creating an account, using the Platform, or clicking “I agree,” you agree to these Terms of Use (the “Terms”) and our Privacy Policy. If you are using the Platform on behalf of a company or organization, you represent that you have authority to bind that entity, and “you” will refer to that entity.

2. Eligibility & Account

2.1 Age. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Platform.
2.2 Account Information. You agree to provide accurate, complete, and updated information, maintain the security of your credentials, and promptly update changes.
2.3 Identity Verification (KYC). We (and/or Stripe/PayPal) may require identity, business, and bank verification (e.g., government ID, business registration, beneficial owner details). We may suspend or withhold payouts until verification is complete.

3. The Services

3.1 Overview. The Platform enables registered sellers (“Merchants”) to create payment links to sell goods/services to their customers (“Buyers”).
3.2 Wallet (Stored Balance). Proceeds from Buyer payments are reflected in your in‑app Wallet. Wallet balances are not bank accounts, not insured, do not earn interest, and represent your claim to funds we hold for you subject to these Terms.
3.3 Processors. Card and online payments are processed by third parties (currently Stripe and/or PayPal) under their terms and acceptable use policies. You authorize us to create/maintain a connected/linked account for you and to share your data with payment processors and service providers.
3.4 No Financial Services. We are not a bank, money transmitter, or financial advisor (unless explicitly stated otherwise in your jurisdiction and licensed). We provide software and marketplace services that facilitate payments via third‑party processors.

4. Fees & Pricing

4.1 Platform Fee. We charge 1.5% of the transaction amount on each successful payment (“Platform Fee”).
4.2 Processor Fees. Stripe/PayPal fees apply in addition to our Platform Fee. Fees and rates are set by the processor and may vary by card, currency, country, risk, and dispute status.
4.3 Deductions. Platform Fees, processor fees, refunds, reversals, and chargebacks (and their fees/fines) may be deducted from your Wallet or future payouts.
4.4 Fee Changes. We may change our Platform Fee on 14 days’ notice (by email, in‑app notice, or posting). Continued use after the effective date constitutes acceptance of the new fees.
4.5 Taxes on Fees. If applicable, VAT/GST or other taxes on fees will be added and collected.

5. Payouts & Reserves

5.1 Payout Schedule. Subject to verification and risk review, you may request payouts/transfers of your Wallet balance to your designated bank or PayPal account on the schedule we publish from time to time: 180 Days
5.2 Holds & Reserves. We may withhold, delay, or set aside a reserve (fixed amount, rolling percentage, or rolling days) for risk (e.g., high dispute rates, fraud, sudden volume spikes, suspected prohibited activity, missing documentation) or to comply with law/processor requirements.
5.3 Negative Balances. If refunds, chargebacks, fees, or fines exceed your Wallet balance, you must immediately pay the shortfall. We may net against future payments, debit your linked account, or use other lawful collection methods.
5.4 Currency & FX. If we support multiple currencies, conversion may apply at rates set by the processor or our banking partners and may include spread/fees.

6. Merchant Responsibilities

6.1 You alone are responsible for your Buyers, customer support, fulfillment, shipping, returns, and after‑sales obligations.
6.2 Refunds. You decide your refund policy (subject to applicable law). Processor and Platform Fees are typically non‑refundable even when you issue a refund.
6.3 Chargebacks & Disputes. You are responsible for chargebacks and related processor fees/fines. You must provide timely evidence to contest disputes. We are not obligated to challenge chargebacks on your behalf.
6.4 Compliance. You must comply with all applicable laws and regulations (consumer, e‑commerce, privacy, tax, sanctions/export, AML/CFT, anti‑bribery, IP). You must also comply with the current Stripe and PayPal acceptable use policies and terms

6.5 Prohibited Activities. You may not use the Platform to sell or facilitate: illegal items, drugs, weapons, explosives, adult/sexual content/services, counterfeit goods, gambling or lotteries, pyramid/MLM schemes, debt collection, hate/violence, copyrighted materials without rights, high‑risk financial services, or any activity prohibited by law or by our processors. We may update this list at any time.
6.6 Representations. You represent and warrant that: (a) you have all necessary rights to sell your goods/services; (b) your listings are accurate and not deceptive; (c) you will deliver as described; (d) you will maintain appropriate customer support and policies; (e) you will not engage in unfair, abusive, or deceptive practices.

7. Buyer Terms (Overview)

Buyers agree to pay the displayed amount via the chosen processor and to follow the Merchant’s policies (refunds, returns, shipping). Buyers must not engage in fraud, unauthorized card use, or chargeback abuse.

8. Data; Privacy; Security

8.1 Privacy Policy. Our collection and use of personal data are described in our Privacy Policy (incorporated by reference).
8.2 Payment Data. We do not store full payment card numbers. Stripe/PayPal handle sensitive payment data.
8.3 Security. You must use strong passwords, enable 2FA if offered, secure your devices and integrations, and immediately report suspected compromise.
8.4 Data Sharing. You authorize us to share data with processors, KYC vendors, fraud‑prevention services, and government authorities as required by law or to enforce these Terms.

9. Intellectual Property

9.1 Your Content. You retain ownership of content you upload (e.g., product images, descriptions, trademarks). You grant us a worldwide, royalty‑free license to use, reproduce, and display such content solely to operate, market, and improve the Platform.
9.2 Our IP. We and our licensors own the Platform and all related IP. You may not copy, modify, reverse engineer, or create derivative works except as permitted by law.

10. Third‑Party Services & Integrations

The Platform may integrate with third‑party services (e.g., Stripe, PayPal, analytics, shipping). Your use of those services may be subject to their terms and fees. We are not responsible for third‑party services.

11. Taxes; Reporting

You are responsible for assessing, collecting, and remitting all taxes/duties related to your sales. Where required by law, we or our processors may withhold or report amounts (e.g., information returns, tax forms). You will provide accurate tax information on request.

12. Suspension & Termination

We may suspend or terminate accounts or remove content immediately (with or without notice) for suspected fraud, prohibited activity, excessive disputes, failure to pay, failure to complete KYC, violation of these Terms, or to comply with law. You may stop using the Platform at any time. On termination, outstanding obligations (including fees, chargebacks, and reserves) survive.

13. Warranties & Disclaimers

The Platform is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant uninterrupted or error‑free operation.

14. Limitation of Liability

To the maximum extent permitted by law, in no event will we be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits/revenue, even if advised of the possibility. Our total liability for all claims in the aggregate will not exceed the fees you paid to us in the 3 months preceding the event giving rise to liability.

15. Indemnification

You will defend, indemnify, and hold harmless the Company, its directors, officers, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your products/services; (b) your use of the Platform; (c) disputes with Buyers; (d) your breach of these Terms or law; (e) your infringement of third‑party rights.

16. Disputes; Governing Law

Choose one of the two options below and delete the other:

Option A — Arbitration. These Terms are governed by the laws of [State/Country] (excluding conflicts‑of‑law rules). Any dispute will be resolved by binding arbitration administered by [arbitration body] under its rules. Venue/seat: [City, State/Country]. Each party bears its own fees; the arbitrator may award costs/fees as permitted. No class actions.

Option B — Courts. These Terms are governed by the laws of [State/Country] (excluding conflicts‑of‑law rules). The parties submit to the exclusive jurisdiction of the state and federal courts located in [City, State/Country]. No class actions.

17. Changes to the Platform or Terms

We may modify or discontinue the Platform (in whole or part) and update these Terms at any time. Material changes will be communicated by posting in‑app or on our site and/or emailing you. Changes take effect upon posting unless otherwise stated. Continued use means acceptance.

18. Communications; E‑Sign

You agree to receive notices electronically (email, in‑app, site postings). You consent to electronic records and signatures.

19. Miscellaneous

19.1 Entire Agreement. These Terms and the documents referenced herein (e.g., Privacy Policy, fee schedules, policies) are the entire agreement.
19.2 Assignment. You may not assign without our prior written consent; we may assign to an affiliate or in connection with a merger, acquisition, or asset sale.
19.3 Severability. If any provision is unenforceable, the remainder remains in effect.
19.4 Waiver. Failure to enforce a provision is not a waiver.
19.5 Force Majeure. We are not liable for delays/failures due to causes beyond our reasonable control (e.g., internet or power outages, labor disputes, acts of God, war, epidemics, government action).
19.6 Independent Contractors. Nothing creates a partnership, joint venture, or employment relationship.